MANAGED IT SERVICES
A new generation of IT support is here. Instead of waiting for the next disaster to occur, Infinity Networking Managed IT Services will proactively monitor and maintain your network in top working condition.
What is ``Managed IT Services``
Traditionally, an outsourced IT support company would respond to a network problem at the time it occurs. Unfortunately, there could be a significant amount of lost work time and productivity while waiting for support and implementing a resolution. A more efficient strategy to handle IT support is through the use of proactive monitoring and maintenance – also known as Managed IT Services.
How does it work?
To utilize Managed IT Services, a small application is installed on all workstations, laptops and servers which runs silently in the background, monitoring critical hardware components, system services and operating system events. When one of these monitors deviates from a normal baseline, an automatic alert is generated and sent to the support provider for immediate resolution. Many potential issues can be remediated before the end user even knows that there is a problem.
What is included?
Infinity Networking Managed IT Services includes a comprehensive plan to provide responsive support for a fixed monthly fee based upon the size and complexity of a network. Every workstation, server and laptop defined in the service agreement will be provided with unlimited remote and onsite support, as defined in the agreement. Managed IT Services allows a company to budget their IT support as a predictable, regular expense.
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